Etech Global Services 
The Internet has helped to level the playing field in many regards, allowing business and commerce to span across countries and continents where such opportunities
In today’s fast pace, convenience first world, customers want, and more importantly expect, great customer service. They expect that wherever they are, the companies they
It is a well-known fact that websites with live chat make more sales than others. It is one of the best methods available to clarify
One of the biggest frustrations of running a business where much of your customer interaction is handled remotely via a website, is the limited ability
The online behavior of the consumers is constantly increasing as companies continue to grow and provide services online. According to Forrester Research, in 2013, online
If you’ve been tracking the current trend of how major companies and small businesses are reaping the benefits of Live Chat Application, you might be
The benefits of utilizing live chat seem to be endless. Each and every day more and more companies who are taking advantage of this competitive
Live chat support is the single most preferred resource for customers in need of assistance online. They’re also an excellent opportunity for businesses looking to
As your company grows, you face many challenges like strategies that will guarantee exceptional customer satisfaction, dealing with the competition, lowering operational cost and increasing
A solid live chat software with the right features can help a company instantaneously provide answers to customer queries resulting in enhanced overall customer service.
Let us help you build an effective customer engagement strategy.
