ICE Chat Pricing Plans

Choose the right plan for your business, or try it free for 30 days

PREMIUM

$45

General Features
  • Online/Offline Status
  • Chat Button Gallery
  • Proactive Invitation Gallery
  • Customizable Chat Buttons
  • Customizable Chat Window
  • Monitor Chats
  • Text Chat
  • Roles Management
  • Remote Administration
Chat Operator Convenience
  • Sound Alerts
  • Visual Alerts
  • Searchable Canned Greetings with Hotkeys
  • Multiple Chat Sessions
  • Chat Transfer to Other Operator
  • Built-in Spell Checker
  • Chat Transfer to Another Queue
Chat Customer Convenience
  • Typing Indicator/Keystroke Preview
  • Email Chat Transcripts
  • Force Webpages (push page)
Marketing Features
  • Chat Transcripts
  • Pre Chat Survey
  • Chat Dispositions
  • Customer Survey (exit survey)
  • Automatic Chat Distribution
Safety Features
  • SSL Secure Data Transfer
  • Block IP Addressess
Tracking Abilities
  • Visitor History / Transcripts
  • Track Visitor Footprints
Traffic Monitoring Abilities
  • Real-Time Visitor Monitoring
  • Smart Button
  • Website Statistics Summary
Reports
  • Call Center Reports
  • Advanced Reporting
Special Features
  • SANDRA
  • FLO
  • Authenticated Space
  • Open API integration
  • Data Feed Customization
Customer Support
  • Email Support
  • Phone Support
Ultimate

$65

General Features
  • Online/Offline Status
  • Chat Button Gallery
  • Proactive Invitation Gallery
  • Customizable Chat Buttons
  • Customizable Chat Window
  • Monitor Chats
  • Text Chat
  • Roles Management
  • Remote Administration
Chat Operator Convenience
  • Sound Alerts
  • Visual Alerts
  • Searchable Canned Greetings with Hotkeys
  • Multiple Chat Sessions
  • Chat Transfer to Other Operator
  • Built-in Spell Checker
  • Chat Transfer to Another Queue
Chat Customer Convenience
  • Typing Indicator/Keystroke Preview
  • Email Chat Transcripts
  • Force Webpages (push page)
Marketing Features
  • Chat Transcripts
  • Pre Chat Survey
  • Chat Dispositions
  • Customer Survey (exit survey)
  • Automatic Chat Distribution
Safety Features
  • SSL Secure Data Transfer
  • Block IP Addressess
Tracking Abilities
  • Visitor History / Transcripts
  • Track Visitor Footprints
Traffic Monitoring Abilities
  • Real-Time Visitor Monitoring
  • Smart Button
  • Website Statistics Summary
Reports
  • Call Center Reports
  • Advanced Reporting
Special Features
  • SANDRA
  • FLO
  • Authenticated Space
  • Open API integration
  • Data Feed Customization
Customer Support
  • Email Support
  • Phone Support
Enterprise

Get a Quote

General Features
  • Online/Offline Status
  • Chat Button Gallery
  • Proactive Invitation Gallery
  • Customizable Chat Buttons
  • Customizable Chat Window
  • Monitor Chats
  • Text Chat
  • Roles Management
  • Remote Administration
Chat Operator Convenience
  • Sound Alerts
  • Visual Alerts
  • Searchable Canned Greetings with Hotkeys
  • Multiple Chat Sessions
  • Chat Transfer to Other Operator
  • Built-in Spell Checker
  • Chat Transfer to Another Queue
Chat Customer Convenience
  • Typing Indicator/Keystroke Preview
  • Email Chat Transcripts
  • Force Webpages (push page)
Marketing Features
  • Chat Transcripts
  • Pre Chat Survey
  • Chat Dispositions
  • Customer Survey (exit survey)
  • Automatic Chat Distribution
Safety Features
  • SSL Secure Data Transfer
  • Block IP Addressess
Tracking Abilities
  • Visitor History / Transcripts
  • Track Visitor Footprints
Traffic Monitoring Abilities
  • Real-Time Visitor Monitoring
  • Smart Button
  • Website Statistics Summary
Reports
  • Call Center Reports
  • Advanced Reporting
Special Features
  • SANDRA
  • FLO
  • Authenticated Space
  • Open API integration
  • Data Feed Customization
Customer Support
  • Email Support
  • Phone Support

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