Etech Global Services Customer Engagement Simplified: A cloud-hosted integrated Chat platform with a robust self-learning knowledge base
ICE Click-to-Chat is live chat software that makes it easier for the website visitors to converse with you and get their questions answered. Whether you want to offer help to your existing customers or answer questions of potential customers, our online chat service lets you interact, acquire, and support your customers.
Have your agents chat with visitors when they ask a question, or initiate a chat proactively by tracking the pages that the visitor has visited using our live chat solutions and strategically engage the customers at key decision points.
You Can Offer The Best Customer Service in Real-Time
With ICE Click-to-Chat installed on your website, your customers won’t have to wait for someone to answer their questions. Your agents are just a click away and ready to assist. Additionally, you have access to invaluable data about your customers with previous chat history feature. With this information, your live chat customer service support would be FASTER and more SATISFYING for your customers.
Etech Technology Solutions, ETS, develops each of its product features to include various functionalities needed for operational efficiencies. ICE Click-to-chat is designed, equipped, and developed for companies of all sizes and all industries.
The platform equips your agents with tools and information that would enable them to amplify your sales and deliver quality customer support.
Engaging your website visitors with an innovative, customizable, and configurable software solution:
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ICE Click-to-chat: Your customers are waiting on your website!
