Plans | ICE


Needs vary from customer to customer and that is why we have defined different plans for different needs. For the convenience of the users, we have distinct plans for our products and ETS believes in devising different pricing plans for different needs.

For bulk orders and enterprise solutions, contact us to work out special pricing. For specialized custom solutions for any needs, using FLO or SANDRA, email us at:

Learn more about our products and realize the differences of each individual plan specially crafted to meet your individual demands.

QEval Features
License* 1-15 16-30 30+
Price $ 50.00
$ 40.00
$ 30.00
Agent Feedback and online coaching integrated
Manage Customer Experience
SaaS Web based solution
Contact Effectiveness at a Glance
Complete Workflow Process Support
Simplified Processes Defined
Real Time Performance Alerts
Suite of Reports
Unlimited Evaluation Forms
Trend and Status Report
Intelligent, customizable evaluation forms
PCI and Recording Encryption
Centralized administration and reporting
Advance Search options
Customizable Evaluations
Flexible Scoring
Online dispute resolution process
Agent acknowledgement through e-signature
Distinctive Role based Access
Attach Call to Evaluation
Real Time Reporting
Agent acknowledgement through e-signature
5 Levels of Reporting


QEval is fully hosted solution on our high end servers. We understand the importance of information and access to data when it comes to the quality parameters being assessed. ETS has invested heavily on the infrastructure and high speed internet connectivity to see that we have almost zero downtime. All the redundancies are taken care with a backup plan to ensure that we have 100% uptime.

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